Last updated: November 13, 2026
This policy applies to every paid subscription and purchase on TeleManager ("TeleManager", "we", "us"). Please read it before you buy. By subscribing, you agree to it together with our Terms of Use.
1. All payments are final
All subscription fees and other charges are non-refundable. We do not give refunds or credits for:
- the current or any past billing period, in full or in part
- unused time after you cancel, downgrade or stop using TeleManager
- unused bots, subscriber capacity, messages or other plan limits
- a plan you bought by choice and later decided you did not need
2. Try it free first
You can use the Free plan for as long as you like, with no credit card, to check that TeleManager fits your needs before you pay for a plan.
3. Cancel at any time
- You can cancel your subscription at any time, yourself, from your account's billing settings. You do not need to call, email or chat with anyone.
- After you cancel, you keep full access to your paid plan until the end of the billing period you have already paid for. You will not be charged again.
- When that period ends, your account moves to the Free plan. Your bots and data stay in your account, but features and limits above the Free plan stop working.
- We send you an email confirming the cancellation and the date your paid access ends.
4. Automatic renewal
Subscriptions renew automatically at the end of each billing period (monthly or yearly) at the price shown when you subscribed, until you cancel. To avoid the next charge, cancel before your renewal date. For yearly plans we send a reminder before the renewal.
5. Changing plans
- Upgrades take effect straight away. Any amount due is shown to you before you confirm.
- Downgrades take effect at the start of your next billing period. You keep your current plan until then, and there is no refund or credit for the difference.
6. Price changes
If we change the price of your plan, we tell you by email at least 30 days before the new price applies to your next renewal. If you do not want to pay the new price, you can cancel before it applies.
7. Suspension or termination for breaking the Terms
If we suspend or close your account because it broke our Terms of Use (for example by sending spam or messaging people who did not start your bot), you will not receive a refund for any remaining period.
8. Billing mistakes
If we charge you by mistake, for example twice for the same period or after your cancellation took effect, tell us within 30 days of the charge. Once we have confirmed the mistake, we reverse the incorrect charge. This corrects an error on our side and is not a refund of a valid payment.
9. Payment disputes
If you think a charge is wrong, please contact us first so we can look into it quickly. If you open a chargeback or payment dispute for a valid charge, we may suspend your account until it is resolved.
10. Your rights under the law
Nothing in this policy takes away rights that the law of your country gives you and that cannot be excluded by contract.
If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to withdraw from an online purchase. Because TeleManager is a digital service that starts as soon as you subscribe, at checkout we ask you to agree that your subscription starts immediately and to confirm that you therefore lose this right of withdrawal once the service has started.
11. Changes to this policy
We may update this policy. The date at the top shows the latest version. If we make a material change, we tell paying customers by email before it applies, and the change applies from your next billing period.
12. Questions
If you have a question about a charge or this policy, email support@telemanager.app.